Returns and refunds
A clear process for defective products, incorrect orders, and other return requests.
How to request help
Email support@teeding.com with the order number, purchase email, reason for the request, and supporting photographs when the product is damaged, defective, or incorrect.
Damaged, defective, or incorrect items
Customers should report these issues within 30 days after delivery. After verification, Teeding may provide a replacement or refund without charging the customer for the approved resolution.
Non-defective made-to-order products
Because many items are produced specifically after an order is placed, change-of-mind returns may not be available unless the applicable storefront or local law provides otherwise. The final return eligibility is disclosed before purchase on the relevant storefront.
Refund timing
Approved refunds are sent to the original payment method. Financial institutions may require additional business days to display the credit after the refund is issued.
Cancellations
Customers should request cancellation as soon as possible. Cancellation is not guaranteed after production or fulfillment has started. Any storefront-specific cancellation terms shown before purchase take priority.
Return address
Do not mail products to the business contact address without authorization. Approved returns are assigned the appropriate return location by customer support.